Effective Date: September 27, 2025

Privacy Policy

At Influencer Haven ("IH", "we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform.

1. Information We Collect

Personal Information:

  • Account details: name, email address, phone number, date of birth
  • Profile information: bio, profile photos, social media handles
  • Payment information: credit card details, bank account information
  • Identity verification: government-issued ID, business documents
  • Communication data: messages, emails, support tickets

Influencer-Specific Data:

  • Audience demographics and engagement metrics
  • Content portfolio and performance analytics
  • Campaign history and success rates
  • Social media account information and follower counts

Brand-Specific Data:

  • Business information and industry details
  • Campaign requirements and budget information
  • Marketing goals and target audience data
  • Brand guidelines and content preferences

Automatically Collected Information:

  • Device information: IP address, browser type, operating system
  • Usage data: pages visited, time spent, features used
  • Location data: general geographic location (city/country level)
  • Cookies and tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Facilitate connections between influencers and brands
  • Process payments and manage financial transactions
  • Provide customer support and resolve disputes
  • Send important updates about your account and campaigns
  • Improve our platform functionality and user experience
  • Analyze usage patterns to optimize our services
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Other Users:

  • Influencers can see basic brand information for campaign opportunities
  • Brands can see influencer profiles and performance metrics
  • Campaign participants can communicate through our platform

With Service Providers:

  • Payment processors for financial transactions
  • Cloud hosting providers for data storage
  • Analytics services for platform improvement
  • Customer support tools for assistance

Legal Requirements:

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and prevent fraud
  • Investigate potential violations of our terms

4. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Secure data centers with physical security
  • Employee training on data protection practices
  • Incident response procedures for security breaches

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: retained while your account is active
  • Campaign data: retained for 7 years for tax and legal purposes
  • Payment information: retained as required by financial regulations
  • Communication data: retained for 2 years for support purposes
  • Analytics data: retained for 3 years for platform improvement

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Control cookie preferences and tracking
  • Export your data in a portable format
  • Object to certain processing activities

To exercise these rights, contact us at privacy@influencerhaven.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized content
  • Security cookies to protect against fraud

You can control cookie preferences through your browser settings or our cookie consent manager.

8. Third-Party Services

Our platform integrates with third-party services:

  • Social media platforms for authentication and content sharing
  • Payment processors for financial transactions
  • Analytics services for platform insights
  • Customer support tools for assistance

These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses for data protection
  • Adequacy decisions by relevant authorities
  • Certification schemes and codes of conduct
  • Binding corporate rules for internal transfers

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@influencerhaven.com

Address: [Your Business Address]

Phone: [Your Phone Number]

We will respond to your inquiry within 30 days.