Effective Date: September 27, 2025
Terms & Conditions
Welcome to Influencer Haven ("IH", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, and services (collectively, the "Platform") that connect influencers with brands and businesses for marketing collaborations. By accessing or using the Platform, you agree to be bound by these Terms.
1. Definitions
"Platform" refers to Influencer Haven's website, mobile applications, and related services.
"User" refers to any individual or entity using the Platform.
"Influencer" refers to content creators who offer promotional services through the Platform.
"Brand" refers to businesses, agencies, or individuals seeking influencer marketing services.
"Campaign" refers to a specific marketing collaboration between an influencer and brand.
2. Eligibility and Registration
2.1 You must be at least 18 years old to use the Platform. If you are under 18, you may only use the Platform with parental or guardian consent.
2.2 You must provide accurate, current, and complete information during registration and keep your account information updated.
2.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2.4 You may not create multiple accounts or use another person's account without authorization.
3. Platform Services
3.1 Influencer Haven provides a marketplace platform that connects influencers with brands for marketing collaborations.
3.2 We facilitate communication, payment processing, and campaign management but are not a party to agreements between influencers and brands.
3.3 We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time.
3.4 We do not guarantee the availability of specific influencers, brands, or campaign opportunities.
4. Influencer Obligations
4.1 You must provide accurate information about your audience demographics, engagement rates, and content capabilities.
4.2 You must comply with all applicable laws, including FTC guidelines for sponsored content disclosure.
4.3 You must deliver campaign content according to agreed-upon timelines and specifications.
4.4 You may not engage in fraudulent activities, including fake followers or engagement manipulation.
4.5 You must maintain appropriate content standards and avoid posting harmful, offensive, or illegal content.
5. Brand Obligations
5.1 You must provide clear campaign requirements, deliverables, and compensation terms.
5.2 You must pay agreed-upon compensation within specified timeframes.
5.3 You must not request content that violates platform policies or applicable laws.
5.4 You must provide necessary brand assets and guidelines for campaign execution.
6. Payment and Fees
6.1 Influencer Haven charges platform fees for facilitating campaigns and processing payments.
6.2 All payments are processed through secure third-party payment processors.
6.3 Platform fees are non-refundable unless otherwise specified.
6.4 You are responsible for any applicable taxes on earnings or payments.
7. Content and Intellectual Property
7.1 Influencers retain ownership of their original content unless otherwise agreed upon.
7.2 Brands may use campaign content according to agreed-upon licensing terms.
7.3 You may not use content from other users without proper authorization.
7.4 Influencer Haven retains rights to use anonymized data for platform improvement and analytics.
8. Prohibited Activities
You may not:
- Violate any applicable laws or regulations
- Engage in fraudulent, deceptive, or misleading practices
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to the Platform or other users' accounts
- Use the Platform for spam, phishing, or other malicious activities
- Interfere with the proper functioning of the Platform
- Violate intellectual property rights of others
9. Termination
9.1 You may terminate your account at any time by contacting our support team.
9.2 We may suspend or terminate your account for violations of these Terms or platform policies.
9.3 Upon termination, your access to the Platform will cease, but these Terms will continue to apply to completed transactions.
10. Disclaimers and Limitations
10.1 The Platform is provided "as is" without warranties of any kind.
10.2 We are not responsible for the quality, accuracy, or legality of content posted by users.
10.3 We do not guarantee the success of campaigns or the accuracy of influencer metrics.
10.4 Our liability is limited to the amount of platform fees paid in the 12 months preceding any claim.
11. Indemnification
You agree to indemnify and hold harmless Influencer Haven, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these Terms.
12. Governing Law and Disputes
12.1 These Terms are governed by the laws of [Your Jurisdiction].
12.2 Disputes will be resolved through binding arbitration in accordance with our dispute resolution procedures.
12.3 You waive any right to participate in class action lawsuits.
13. Changes to Terms
13.1 We may modify these Terms at any time by posting updated terms on the Platform.
13.2 Continued use of the Platform after changes constitutes acceptance of the new Terms.
13.3 We will notify users of material changes via email or platform notifications.
14. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@influencerhaven.com
Address: [Your Business Address]
Phone: [Your Phone Number]